Managed Servers

Managed servers offer the same benefits and features as the dedicated server with additional systems administration, technical support and 24x7 monitoring. All managed servers are hosted on iDAQ Ltd's network and housed within our secure climate controlled data centre.

We will discuss with you your requirements and present a number of possible solutions. Once the requirements have been identified and solution selected iDAQ Ltd will build your bespoke hosting platform meeting and often exceeding your online requirements.

iDAQ Ltd have experience of managing servers ranging from Sun Microsystems, Compaq/HP, Dell, Network Appliance, Super Micro and other unbranded systems running operating systems such as Linux, Solaris, BSD and Windows.

Below is a comparison matrix of managed services which you may order for your dedicated server.

Managed Server Features		Reactive		Reactive Plus		Proactive
	Operating System
	Price per month	£99.99		£149.99		£CALL
	Setup Charge	FREE		FREE		£CALL
	Hardware Installation
	OS Installation
	Application Installation
	24x7 Monitoring
	Number of support tickets per month	5		10		20
	Machine specific
	Log file monitoring
	System Backup & Restore
	Dedicated Technical Contact
Monitoring Features		Reactive		Reactive Plus		Proactive
	Operating System
	Number of services monitored	2		6		Unlimited
	Email Alerting
	SMS Alerting
	Proactive Monitoring
Security Features		Reactive		Reactive Plus		Proactive
	OS Updates
	Application Updates
	Local Firewall Configuration
	Virus Protection
Support Features		Reactive		Reactive Plus		Proactive
	Telephone Support
	Ticket Support
	Online Support
	Live Chat Support
	Service Level Agreement
	24x7 Proactive Support